Current Job Openings:
Tier 1 Help Desk
Work Location: Virtual
Work Schedule: M-F, 8:30 am PT to 5 pm PT (West coast support)
Assist end-users with login assistance to our servers, password resets, MFA resets, onboarding new users, and other help desk-related tasks. Will be calling users to verbally walk through and as needed take over their computer via Go To meeting / Google Meet and other online tech tools for screen sharing. The vast majority of our end users are on Windows PCs, we do have a number of MAC users as well.
Profit Power Application Training / Support
Profit Power is an accounting application used by many of the largest real estate firms in the country. The application focuses on calculating the commission payouts to the real estate agents and the various accounting processes that go with the sale of a home.
Excellent written and verbal skills
Strong math skills as the system perform complex mathematical algorithms
Basic accounting skills – Chart of Accounts concepts, balance sheet vs income/expense. Debit / Credit comprehension.
Strong computer skills, MS Excel capabilities, and understanding of data tables, and relationships between data tables.
Basic data querying skills